What’s the buzz about Patient Engagement?
Patient Engagement refers to patients, their caregivers and their healthcare professionals to be in-touch at a greater depth to obtain the best effects of an on-going treatment.
The term stands to explain a method by which patients are empowered with necessary tools to take care of their own health.
It is an all-inclusive term that involves everything between and around a patient and their health—right from accounting for vital details with certain digitized tools to patients actively participating in their own health and wellness. This is especially beneficial for patients who suffer from life-long diseases (Diabetes, heart diseases, PCOS, Rheumatoid Arthritis, Schizophrenia, Muscular Dystrophy, COPD, Cystic Fibrosis, HIV/AIDS, and the like).
Many hospitals and other medical organizations are investing in technology to improve:
- Transparency of transactions,
- Availability of records of Consultation,
- Assessments and
This is a progressive step towards the betterment of healthcare quality and customer satisfaction.
You may be wondering how this works. Let us explain—
There are many aspects to diagnosing, treating, recovering and rehabilitating from any ailment that may be in question. But the best results cannot be achieved without the active involvement and participation of the affected individual and caregivers. The best picture of how the medication has been followed or how the responsibilities have been taken care of in between consultations do not always show up to the surface. But a patient engagement module can help improve this scene in ways more than one:
- Allow Online Scheduling of Appointments
Fixing an appointment with your doctor is as easy as selecting an option online (through a website or a mobile application) and getting a confirmation / update on the same within minutes.
- Therapy Adherence
Post consultation with a doctor, regular follow up of the prescribed drugs, exercises, instructions and all measures for cure play a very crucial role in the betterment of the patient. But more than often, patients find it difficult to follow these directives due to various reasons. New and developing technology offers a solution by enabling the patient and the care-giver have access to the medication schedule, cheat forgetting with reminders and monitors whether or not the patient has followed through with any prescribed therapy. This gives the doctor a very clear picture of how the patient is doing in between appointments.
- Cost Reductions
With such availability of shared information, sometimes, the costs involved in terms of money and time for individuals to travel, visit the doctor and return can be saved. With the updated and desired information ready at hand, ‘tele-health’ or discussion over a call can close the deal for that particular time.
On another hand, it eliminates paperwork and automates collection of information. This reduces room for error and improves on easier payments, management of bills and insurance aspects of medi-care.
- Increased Communication
Through online platforms, it enables patients and physicians to communicate more often. It helps both parties to reach healthier results.
- Medical Records Management
Last but not the least, all your medical records are arranged and stored in a particular space which is readily accessible and downloadable, from anywhere and at any time! This is a very good way of maintaining your medical history such that any doctor does not have to rediscover your past issues by going through your foggy memory of the same. It saves time and gives a concrete picture to the doctor. In return, you get a better treatment!
There are many more benefits of patient engagement initiatives. Healthcare institutions are now going ahead with different measures to achieve a greater rate of involved patients. The scene of Indian healthcare industry is in for some great changes in the near future.
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